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    Hve you been "back billed" by your energy supplier ?

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    papa_umau
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    Hve you been "back billed" by your energy supplier ?

    Post by papa_umau on Mon 05 Mar 2018, 11:43 am

    If you have been "back billed", a ban is to be imposed on catch-up energy bills.

    Energy firms will be banned from charging catch-up bills for gas and electricity used more than 12 months earlier.

    Regulator Ofgem's new rule, to start in May for domestic customers, should stop shock bills of thousands of pounds.

    Customers who pay via direct debit often receive bills based on estimated meter readings.

    When an actual reading is taken, the supplier "back-bills" the customer for any shortfall.

    Read more on this plan from The BBC News HERE




    Maybe the answer is to get a smart meter fitted and then you can be sure that your gas and electricity usage has been recorded accurately.

    Any comments on this please.



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    zathrus
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    Re: Hve you been "back billed" by your energy supplier ?

    Post by zathrus on Thu 08 Mar 2018, 11:59 am

    Really, the days of bills based on estimated readings should be past and gone when it is so easy to send monthly readings into the energy supplier's website.

    Of course, we are not all on the internet and it is these people that will suffer most from estimated readings.

    The answer here, of course, is to get a smart meter installed.
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    papa_umau
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    Re: Hve you been "back billed" by your energy supplier ?

    Post by papa_umau on Sat 10 Mar 2018, 12:07 pm

    Of course, as I am one of the people that has a smart-meter already installed, I am going to be amongst those that think it is OK to do this.

    I was planning to move to a new guaranteed renewables supplier a couple of days ago, but the presence of the smart meter made the switch a bit too awkward.

    I guess this is the bad side of having a smart meter.


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    Angie baby
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    Re: Hve you been "back billed" by your energy supplier ?

    Post by Angie baby on Sun 11 Mar 2018, 11:50 am

    I pay by direct debit, but I never allow them to bill me based on estimated readings. I send in my readings every month via the supplier's website.
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    papa_umau
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    Re: Hve you been "back billed" by your energy supplier ?

    Post by papa_umau on Mon 12 Mar 2018, 11:55 am

    That is what I used to do until I got the smart-meter installed.


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    Hell's Granny
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    Re: Hve you been "back billed" by your energy supplier ?

    Post by Hell's Granny on Tue 27 Mar 2018, 11:12 am

    As a Smart meter can make it difficult to switch supplier, as well as spying on the customer, I flat out refuse to have one.
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    papa_umau
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    Re: Hve you been "back billed" by your energy supplier ?

    Post by papa_umau on Tue 27 Mar 2018, 12:16 pm

    They should be a boon, but they are getting a bad reputation for a few things now.

    I am now wishing I had not had one installed as I want to change to a guaranteed renewables supplier but it was going to be just too complicated.

    There may be a few days left to change to a new supplier that has a tie-in with IKEA and Octopus Energy, but you will have to do it quick if you do not want to lose the guaranteed savings with a clean energy supplier.

    HERE is the link if any of you are interested.


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