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    Another fine for another mobile phone provider.

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    papa_umau
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    Another fine for another mobile phone provider.

    Post by papa_umau on Tue 20 Jun 2017, 11:29 am

    Mobile provider Three fined for 999 call failures. Ofcom has fined the company £1.9m after it uncovered flaws in its network.

    After a network outage in Kent highlighted failings in Three’s network, Ofcom has issued a fine for £1,890,000.

    The outage occurred on 6 October 2016, but this wasn’t the reason Three was fined.

    When Ofcom investigated the outage, it found that emergency calls in the affected area were routed through one specific data centre. Any problems at this data centre would stop 999 calls connecting.

    Ofcom’s rules say: ‘Communications Providers shall take all necessary measures to maintain, to the greatest extent possible, uninterrupted access to Emergency Organisations as part of any Publicly Available Telephone Services offered.’

    Read the whole report from Which ? HERE




    This might not seem to be much to get worked up about, but stopping to think about it, we SHOULD be able to depend on connecting to the emergency networks with our mobile phones when we need to.

    One of the greatest functions of a mobile phone is that we have it on our person all of the time, and if we need access to the emergency services we can get it immediately by the use of our mobiles.


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    zathrus
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    Re: Another fine for another mobile phone provider.

    Post by zathrus on Thu 22 Jun 2017, 11:41 am

    These bent-shots are just not fined heavily enough for such weaknesses, as the emergency numbers should be accessible from every phone, instantly.

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    papa_umau
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    Re: Another fine for another mobile phone provider.

    Post by papa_umau Yesterday at 11:46 am

    Yes, that is one service - even if free - that a mobile-phone company can guarantee, in all cases, that it will work every time.


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    Angie baby
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    Re: Another fine for another mobile phone provider.

    Post by Angie baby Today at 11:13 am

    I say, keep hitting them hard with punitive damages and after a while they will start to behave in the way that they should.

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    Re: Another fine for another mobile phone provider.

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      Current date/time is Sat 24 Jun 2017, 1:19 pm