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    Gas meter blunders leave thousands of consumers out of pocket.

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    papa_umau
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    Gas meter blunders leave thousands of consumers out of pocket.

    Post by papa_umau on Tue 16 Aug 2016, 11:57 am

    Gas meter blunder leaves thousands of consumers out of pocket

    Compensation will be paid as E.ON admits it has been charging customers almost three times too much with other firms expected to follow suit.

    Thousands of people have been overcharged, possibly by thousands of pounds, following a billing blunder that saw energy companies confuse old-style imperial gas meters with newer metric ones.

    Get the full story from The Guardian HERE




    I don't know, but it seems that when these companies make such stupid mistakes it is always to their advantage. They never seem to make mistakes that benefit their customers.

    Maybe I am just a boring old cynic, but this happens so much it does look as if it is deliberate.

    Anybody ?


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    zathrus
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    Re: Gas meter blunders leave thousands of consumers out of pocket.

    Post by zathrus on Fri 19 Aug 2016, 12:12 pm

    It's outrageous.

    They must be doing it deliberately as any idiot can tell the difference between metric and imperial figures.

    And yes Paps, you are right that when mistakes like this are made it is ALWAYS to their benefit and NEVER to ours.
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    papa_umau
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    Re: Gas meter blunders leave thousands of consumers out of pocket.

    Post by papa_umau on Sat 20 Aug 2016, 12:24 pm

    As long as they are caught and made to pay back the money taken illegally then that is not so bad.

    The worst thing is that it is allowed to happen at all.


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