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    The locking of phones out of contract....

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    papa_umau
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    The locking of phones out of contract....

    Post by papa_umau on Tue 01 Dec 2015, 12:31 pm

    We all should know that many mobile phone firms have the practice of locking any phone which has gone out of contract and if the user wants to use the phone with another airtime provider they will have to pay around 20.00 to get it unlocked.

    Now the government are planning to have this practice outlawed.

    From the BBC online:

    The government will begin a consultation next year on whether the locking of phones should be banned outside any initial contract period.

    At the moment some phone companies charge as much as 20 to unlock a phone.

    Such a change would make it easier for consumers to switch to another provider at the end of a contract.

    Consumer groups have already campaigned in favour of such a change.




    There you have it folks. Do you think that this is a good idea or not ?


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    zathrus
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    Re: The locking of phones out of contract....

    Post by zathrus on Thu 03 Dec 2015, 2:06 pm

    That's another problem with having a mobile phone contract.

    Pay-as-you-go is the way for me.
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    papa_umau
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    Re: The locking of phones out of contract....

    Post by papa_umau on Fri 04 Dec 2015, 12:07 pm

    Your local Pakistani owned phone shop or stall will unlock such phones for a charge but they are not much cheaper than the original airtime-provider would be.

    I do agree that this practice SHOULD be outlawed ASAP.


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    Angie baby
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    Re: The locking of phones out of contract....

    Post by Angie baby on Sat 05 Dec 2015, 12:42 pm

    I have to agree there too as, at one time I bought a second hand phone and found that getting it unlocked was a very difficult, expensive and time-consuming job.

    I guess they do it to try to stop people from using stolen phones.

    Mine wasn't of course, as it was bought from a proper shop.
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    papa_umau
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    Re: The locking of phones out of contract....

    Post by papa_umau on Sun 06 Dec 2015, 11:44 am

    Ahhh, but.... where did they get that second hand phone from ?


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    Gandhi
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    Re: The locking of phones out of contract....

    Post by Gandhi on Mon 07 Dec 2015, 11:07 am

    My missus phone was stolen in the summer and Vodaphone insisted on charging full rental to the end of the contract despite not providing a service. Does this count too?

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    papa_umau
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    Re: The locking of phones out of contract....

    Post by papa_umau on Mon 07 Dec 2015, 12:03 pm

    That's outrageous Gandhi.

    I would think that after a phone has been reported to the specific air-time provider as stolen, not only will use of that phone be blocked, but as it can no longer be used by the original customer there is no basis in law for forcing the contract to continue.

    The next step, if this does not happen is to an official complaint to Vodaphone, HERE after which this should be taken to the OFCOM ombudsman for settlement.

    If you don't know where to go for this, HERE is the official website address.

    Best of luck.


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