Hi All,
just thought I would share this little story:
I am with PLUSNET and have a calls and fibre broadband package 'bundle' ( it workes out a little more expensive per month than my previous Post Office package, but is 'faster' and includes all my calls ). To be fair I have not noticed much of a change on fibre, but with the calls it is 'OK'.
However Moneysaving expert, the Martin Lewis website has confirmed that PLUSNET are increasing their prices form September 2nd, and in my case it would be considerably more expensive; and on contacting PLUSNET ( a complex and time wasting excercise on the phone ) they have confirmed this.
So, I said 'fine, just to let you know I shall be leaving you shortly and going with another, cheaper provider'.......Silence, and then....'Oh we can offer you a better deal...same service at a reduced price for 24 months!!!!. Funny that aint it ??...Just goes to show you need to phone these companies and threaten to WALK!!!.
I have now got a 24 month contract ( which is fine by me ) at a reduced cost, and even with the price hike will be paying less per month than I do now. I know its been said before you do need to shop around...these companies are DESPERATE to retain your custom, so haggle and if you are not happy just walk away.
Technician
just thought I would share this little story:
I am with PLUSNET and have a calls and fibre broadband package 'bundle' ( it workes out a little more expensive per month than my previous Post Office package, but is 'faster' and includes all my calls ). To be fair I have not noticed much of a change on fibre, but with the calls it is 'OK'.
However Moneysaving expert, the Martin Lewis website has confirmed that PLUSNET are increasing their prices form September 2nd, and in my case it would be considerably more expensive; and on contacting PLUSNET ( a complex and time wasting excercise on the phone ) they have confirmed this.
So, I said 'fine, just to let you know I shall be leaving you shortly and going with another, cheaper provider'.......Silence, and then....'Oh we can offer you a better deal...same service at a reduced price for 24 months!!!!. Funny that aint it ??...Just goes to show you need to phone these companies and threaten to WALK!!!.
I have now got a 24 month contract ( which is fine by me ) at a reduced cost, and even with the price hike will be paying less per month than I do now. I know its been said before you do need to shop around...these companies are DESPERATE to retain your custom, so haggle and if you are not happy just walk away.
Technician